Question 1

What is an AI-powered chatbot?

Accepted Answer

AI chatbot is an automated program that simulates text or speech-based human-to-human conversations, providing an authentic experience in real-time. Being a revolutionary and business-accelerating technology, partnering with the right Chatbot service provider can help you conquer your business goals- be it small, medium or large-scale industries.

Question 2

How do chatbots work?

Accepted Answer

Users communicate with a chatbot via text or voice mediums. With the help of machine-learning algorithms, chatbots can interpret and process user’s input and give the pre-set answer in real-time.

Question 3

What can a chatbot do?

Accepted Answer

From entertaining customers with amazing personalized virtual assistance to answering routine questions and streamlining processes, businesses can benefit from chatbots in various ways. To be precise, one chatbot can replace a call center and save human resources for qualitative tasks while reducing costs and increasing sales with a better ROI.

Question 4

Are all chatbots based on AI?

Accepted Answer

Well, a simple rule-based chatbot can be built without AI but has limited scope as it can respond to the questions for which it is coded only. Whereas, chatbots powered by AI are outstanding in the sense that they can understand the intent behind your customers’ requests and come up with recommendations based on the conversation/purchase history while interacting in a natural, human way.

Question 5

Why are chatbots important for my business?

Accepted Answer

Adopting an AI Chatbot solution for your business can help you provide the real-time, on-demand approach just round the clock that the customers crave. Also, businesses can reduce customer service costs by up to 30% by implementing AI conversational solutions. Talk to the AI expert to learn how you can allure more customers and revenue to your business using a conversational AI chatbot.

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