If you are unhappy with your purchase and want a refund, please contact the merchant from whom you purchased the item directly. Each merchant has their own refund policy, which you can normally get from their FAQ page. They will be able to let you know if a return is possible and any associated refund …
We take pride in the merchants that we partner with, selecting only those who share our values. At the same time, we understand mistakes can happen. The delivery and quality of the goods is always the responsibility of the merchant. If a delivery is taking longer than expected or if it arrives with something missing or …
What will happen if my goods haven’t arrived or are damaged? Read More »
We accept all major debit and credit cards. At this time, prepaid cards are not accepted.
If you are a first-time customer, you need to attach a valid credit or debit card at checkout to complete your purchase. Returning customers can choose to use a previously attached card for payment or add a new card if needed. When you click on Attach Card or Add New Payment, you will be directed …
How do I add a new credit/debit card (payment method)? Read More »
We associate credit or debit cards with your instalment plans. If you have an ongoing instalment plan with us, you can provide a new credit or debit card and then delete the older one. We always need at least one valid payment method on file, so if you only have one payment method with us, …
How do I delete an existing credit/debit card (payment method)? Read More »
Yes! You can pay any time before the due date at no additional cost. Prepaying improves your payment history with us and could lead to higher spending limits. Prepay by choosing the Pay Now feature in My Orders. You can prepay any instalment at any time without any fees.
Yes! We will send you a friendly email reminder 24 hours before we collect any instalment.
Lazzypay displays your order history in a convenient way, allowing you to check your payment history and remaining balances at any time. To check instalment related information please follow these instructions: Sign in into Lazzypay On the Customer Dashboard you can see the next instalment amount and your order date Or Navigate to My Orders and …
Can I see my instalment payment history and the amount left outstanding for an order? Read More »
As long as you pay off your order as scheduled, you won’t pay any fees, ever! However, if you miss an instalment, a nominal fee of BHD 2 would apply for each delayed payment, with a maximum of two late fees per order. The total late fee is capped at 25% of the total order …
We will send you a reminder email before we collect the instalment, which gives you time to manage the payment or select an alternative payment method. In case the automatic payment fails, we will notify you by email and you will have 24 hours to add a valid payment method. If we are unable to …
